
FAQ
Questions, answered
Everything drivers and carriers ask about DrayPay accounts, payments, security and pricing.

General
What is DrayPay?
DrayPay is a digital wallet built for the logistics industry. Drivers, brokers, shippers and companies each hold a wallet and move money between each other instantly — payouts, settlements, transfers and spending, all in one place.
Who can use DrayPay?
Anyone in the transportation ecosystem: fleets and owner-operators receiving payouts, brokers paying carriers, shippers funding moves, and companies managing balances and team permissions.
Accounts
Do drivers and carriers get separate accounts?
Yes. Every driver and every carrier creates their own DrayPay account with its own wallet and virtual card. Carriers pay drivers directly into those wallets.
What does a carrier account add?
Carrier accounts fund driver payouts, use QuickPay on approved invoices, settle container fees and see spending across the whole operation in one dashboard.
Payments
How fast are payments?
Transfers between wallets settle in under 60 seconds, around the clock — including nights, weekends and holidays. Withdrawals to a bank account follow standard banking timelines.
How does QuickPay work?
Once a delivery is confirmed and the invoice is approved, you can turn it into same-day cash for a single transparent fee — no reserves, no minimums, no long-term contract.
Pricing
What does it cost?
Holding a wallet and receiving standard payments is free. Instant payouts are 0.5% (capped at $25), QuickPay early payments are 1.5%, and the wallet card has no fees.
Security
Is DrayPay secure?
Yes. Funds are held with regulated partner institutions, every transaction is encrypted and fully auditable, and role-based permissions keep your team's access under your control.
Still have a question?
Send us a message and our team will get back to you.